Steelsparrow

What draws repeat customers to an online retailer?

In business, customers are key to success. We are fully depend on them to growth of us. We need to concentrate customer needs first and satisfaction. We need to focus two types of customers in business. New  and Repeat customer. Repeat customers counts are high means we satisfied with their needs. Those will suggest others also to buy from us. If we are not focusing new customers it indicates degrowth of business.

For this we concentrate some important key points. Let us discuss below.

 ·  Customer needs

·  Customer Satisfation

·  Get Valuable feedback

·  Implement feedback

·  Reliablity

·  Availability